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Contact me

telephone: (01379) 855129

email: info@lisanorthphotography.co.uk

COVID-19 and LISA NORTH PHOTOGRAPHY

Re-opening our businesses is a long and complicated process.

We have spent time undertaking risk assessments, researching the government guidelines and liaising with our professional organisations and insurers.

At the present time we are opening the studio only to to families from the same household or 'bubble' as restrictions say only two households can meet up indoors, which includes me as one of those.

Larger mixed family groups will only be out on location, so we are confident that we can adhere to the social distancing guidance.

NEW STUDIO SESSIONS AND VIEWING PROTOCOLS

We plan to resume studio sessions as described above, from the end of July 2020, and will be contacting clients to reschedule sessions over the next few weeks. This is subject to the current guidelines not changing between now and then. 

The protocol will be as follows –

*I will wear a mask at all times.

*All our equipment will be cleaned prior to the session.

*We will carry Sanitiser and wipes for our hands and equipment.

*All members of the group must wear masks in the studio, unless they are exempt (bring proof) or are under 11 years old. These can be removed just before we take the images, and replaced afterwards.

*Social distancing must be observed at all times (we know this may not be possible if dogs run over to us, hence the reason for wearing masks).

* We will require clients to wipe their pet with a Pet Wipe before the session, and strongly advise them to wipe their pet after the session too, in case they come into contact with the virus whilst out and about. I will have the wipes available for those who do not have their own.

*Sessions on location (ie country park, woodland, open fields, beach) must not be highly populated by members of the public.

*Studio sessions can only include members and pets of the same household. Location sessions must meet current guidelines.

Unfortunately, for PHASE ONE we cannot resume sessions for ANYONE who falls under the following categories-

*You are unwell or a member of your household is unwell.

*Is on the high-risk group or shielding

*Has a member of the household who is deemed high-risk or is shielding

*Any sessions held at the clients home or in the studio ie for cats or very young pets

VIEWING & ORDERING SESSIONS

We plan to adapt the Studio to accommodate all Viewing & Ordering Sessions.

Appointments will be spread out and so there will be plenty of time to sanitise The Studio before the next session.

We will be introducing hand sanitisers, gloves and masks, specifically for clients to use and will have a supply for us too.

The protocol will be as follows –

*The Studio and all samples will be cleaned prior to all Viewing & Ordering sessions.

*Clients must sanitise their hands on entry to The Studio (this can be with our sanitiser or their own).

*Latex free disposable gloves will be provided for handling albums,and other products.

*I would prefer masks/face covering to be worn whilst in the studio unless exempt .Clients are welcome to bring their own or use those we supply.

*There will be clearly marked zones to help with social distancing.

*A maximum of 2 adults from the same household can attend the Viewing & Ordering Session.

*Children and Pets will NOT be allowed to attend Viewing & Ordering Sessions.

You must NOT attend a Viewing & Ordering Session if –

*You are unwell or a member of your household is unwell.

*Is on the high-risk group or shielding.

*Has a member of the household who is deemed high-risk or is shielding.

BEYOND PHASE ONE

We will continue to monitor the situation over the coming months, and in particular changes to the rates of infection.

We will also continue to use guidance from the government, our professional organisations and insurers, to assist us in planning the next phases.

Further updates will follow when the situation changes.

In the meantime we want to reassure all our clients that your vouchers will not expire and you will have plenty of time to rebook your session.

For those with Birthdays etc to buy for our Gift Vouchers are still available to purchase. These are sent out via Royal Mail.

Please do take good care of yourselves, your families and your pets.

Best wishes

Lisa

 

CONTACT ME


telephone: (01379) 855129

email: info@lisanorthphotography.co.uk


14 Old Market Place

Harleston

Norfolk

IP20 9BE

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